FAQ

We Are Available 24 × 7 × 365 At Your Service

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You will find most of your questions answered here, however if we are missing something, you can always send us an email at support@yourdesignpick.com or talk to our chat representative by clicking on chat icon above or call us on +91-9426157243 (Vinit Kumar). We are here to provide you custom designs for corporate identity, advertisements, merchandise, web layouts and social media themes.

1 What is YourDesignPick?

 
 

2 What sort of graphic design do you do?

 
 

We offer you a wide range of design services in 36+ project categories. You name it and we have it.

3 How do you work?

 
 

Our motive is to satisfy you by providing the right design that meets your business/personal goals. An intuitive 3 steps process simplifies the entire order process and our creative team ensures that the outcome well matches your needs.

  • Pick a custom design package.
  • Communicate with us using Simple Design Form & Interactive Design Gallery.
  • Place an order and get effective design and coding services.We guarantee 2 working days delivery for the initial design drafts.

4 Why should you use YourDesignPick ?

 
 

YourDesignPick is a hassle-free way to get your desired custom design and efficient coding services. We guarantee 2 working days delivery for the initial design drafts. It saves you from dealing with multiple freelance designers on contest sites and painful no-customization options on template sites. YourDesignPick provides you 100% custom designs (made to order) in 36+ design categories. A large pool of 50+ extremely talented developers ensure that you get the best. The support is available 24X7X365 in true sense.

5 How much will the design cost?

 
 

Our custom design packages start from 41 USD. Our prices are very affordable and almost half to three-fourth of what other design companies charge.

6 How long will it take to create a design for me?

 
 

We guarantee 2 working days delivery for the initial design drafts.

7 What payment methods I can use to pay?

 
 

We accept payments through paypal and standard credit cards (AMEX, VISA, MASTERCARD).

8 Is my payment secure?

 
 

Your payment is 100% secure. Our authorized payment gateway is 2CheckOut.com and payment processing is done in real-time on secured encrypted pages (128 bit) of 2CheckOut.com. No credit card details are stored/recorded.

9 Who owns the copyright to my designs?

 
 

You are the legal owner of the design once the payment is done. Your designs are unique and 100% customized to your requirements. Every design is unique.

10 Can I get customization in designs available with me?

 
 

We start design from scratch only. In case if you have the design available and want us to customize it, we can do the necessary customization.

11 Are there any extra charges?

 
 

There is no extra charge and no hidden costs. We use royalty free standard images available, however in case customer is looking for commercial images, the client needs to purchase the images and get them to us. We are well recognized for our exceptional services and we stand with the satisfaction of our customers.

12 Do you store any information about me?

 
 

Yes, few of them. We keep your name, email address, and a list of your previous orders, to make it easier for you to reorder in the future. We don't store your credit card details. For more information, please check our Privacy Policy

13 How will I get my designs?

 
 

You will be provided a download link from which you can download your designs. You will also receive the designs via e-mail.

14 Do I need compulsory registration to buy design package?

 
 

No, registration is not compulsory. You can use guest login option to purchase any graphic design package from YourDesignPick.com

15 Who does the designs ?

 
 

We have a large team of full time 50+ talented designers who design for you.

16 What if I don’t like your designs?

 
 

All the designs developed by us are 100% unique and custom to your needs. We always try to give exactly what you request, hence the question is hypothetical in nature. We don't keep our customers dissatisfied.

17 Are there any hidden charges?

 
 

There are no hidden charges. The costs mentioned with every design package is fixed and no extra charge is levied. Once you have placed an order with us, we strictly adhere to that price, unless of course you are requesting for additional work to be performed other than customization.

18 How often is your site updated?

 
 

Our interactive design gallery is regularly updated with new designs to keep you updated of new trends and graphic patterns. Interactive design gallery proves to be handy for customers who want to check the past work to shape their design requirements. News and other content are also updated often.

19 What if I need your support?

 
 

We value our clients and their queries. We provide 24 X 7 X 356 days live chat support.

If your question isn't listed, feel free to contact us or send inquiry at support@yourdesignpick.com